Overview
Technical Support and Downloads
The FEMtools Support Portal is a communications and support center for all FEMtools users with current Maintenance and Technical Support contract. The support pages provide access to:
- Downloadable FEMtools installation packs
- RLM download and documentation
- On-demand webinars
To contact FEMtools support, use:
Email: support@femtools.com
(International)
Phone: +32 16 40 23 00 (International)
US Customer Support Contact:
NAVCON Engineering Network
Phone: +1 714 441 3488
steedman@navcon.com
Enter the FEMtools Support Portal
The FEMtools customer support portal is a restricted-access area that can only be accessed by customers using their login ID and password.
How to obtain a login ID and password?
If you forgot your password or if you are having problems with the support portal, then send a message to support@femtools.com
What is New in the FEMtools Support Portal?
- New FEMtools 4.5 installers available for download (December 2024)
- FEMtools Assistant (AI chatbot - Beta)
- RLM 16 license administration files added
Download Reprise License Manager (RLM) Hostid Utility
| Windows | wrlmhostid (GUI) or crlmhostid (command-line) |
| Linux 64-bit | rlmhostid_lin64 |
Download and unpack the file. On Windows OS, run wrlmhostid.exe to obtain the server hostids. On other OS, run rlmhostid in a console window to obtain the server hostid.
Download Reprise License Manager (RLM) Server Utilities
FEMtools network licenses can work with both RLM 16 and earlier versions. Choose v14.1 if you do not need better security when accessing the RLM Web Server for license administration.
RLM v16BL1
Enhanced security features with support for HTTPS and a login/password for using the RLM Web Server.
RLM v14.1
Download and unpack the zip file. Contains the rlm and dds servers, rlmhostid utility to obtain the server hostid and all RLM administrator utilities.
How to Obtain your Customer Login Information?
FEMtools users with current Maintenance and Technical Support contract can register and receive their login information by simply completing and submitting the following form.
To help us identify you as a registered FEMtools user, use the comment field to provide information on your license (dongle number or hostid), your site and the name of the FEMtools contact person at your organization.